The task of creating and retaining a talented and committed workforce, which can adjust to a fast changing working environment has become a high priority in determining a corporate strategy. In "The Business of Training" Trevor Bentley, an international training consultant, examines why training has become so critical to business success. He then proceeds to suggest practical ways to decide on a training strategy, with information on the best tools and techniques available. Finally he examines the benefits that can be gained from investing in people through improved performance and hence increased profits. Features: text illustrated with international examples; Contributions on Electronic Performance Support Systems from Gloria Gery; Full coverage of the applications of advanced computer technology in training; a valuable appendix sets out writing standards for training material.