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Bridging The Performance Gap by Trevor J. Bentley

Bridging The Performance Gap by Trevor J. Bentley

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Author
Trevor J. Bentley
Publisher
Gower Publishing Company
Date of release
Pages
200
ISBN
9780566077609
Binding
Unknown Binding
Illustrations
Format
PDF, EPUB, MOBI, TXT, DOC
Rating
3
44

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Book review

This is a practical guide to effective performance management that aims to help identify the missing ingredients in an individuals performance and measure the gap between performance and potential. It examines skills, techniques and systems to encourage learning, support personal development, review, recognize and reward performance improvement. It offers a strategy to benefit organizations and realize the potential of everyone, through a process of encouragement and support that relies on bringing a human TOUCH (Trust, openess, understanding, consideration, honesty) to everything they do. It is aimed at organizations that suffer from the "performance gap", where managers and staff who - on paper at least have all the competencies and experience to do a really good job, yet never seem to fulfil their true potential.


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